Key Responsibilities

• DevOps Strategy & Leadership
• Establish and lead the DevOps vision for Salesforce, Omnistudio[Vlocity] projects by leveraging Azure DevOps best practices, tools, and methodologies.
• Define, implement, and continuously improve end-to-end CI/CD pipelines for Salesforce, Omnistudio[Vlocity] releases, ensuring rapid, reliable, and repeatable deployments.
• Collaborate with cross-functional teamsincluding Salesforce, Omnistudio[Vlocity] developers, solution architects, QA engineers, and business stakeholdersto align DevOps processes with organizational goals.
• Mentor and coach DevOps engineers and Salesforce, Omnistudio[Vlocity] development teams, fostering a culture of collaboration, innovation, and continuous improvement.

Technical Implementation

• Design, build, and maintain scalable CI/CD pipelines for Salesforce, Omnistudio[Vlocity] using Azure DevOps, Git, and related technologies.
• Automate code build, test, and deployment processes for Salesforce, Omnistudio[Vlocity] metadata, Apex code, Lightning components, and integrations \.
• Manage source code repositories, branching strategies, and release management in line with best practices for Salesforce, Omnistudio[Vlocity] and Azure DevOps integrations.
• Monitor, troubleshoot, and resolve issues in the release pipeline, ensuring minimal disruptions and maximum efficiency.
• Implement robust security controls, access management, and compliance measures within the DevOps ecosystem.
• Collaboration & Communication
• Provide regular updates, progress reports, and recommendations to senior leadership and project stakeholders.
• Performance Monitoring & Optimization
• Define and track key performance indicators (KPIs) for Salesforce, Omnistudio[Vlocity] DevOps processes, continuously seeking opportunities for optimization and automation.
• Utilize monitoring and analytics tools to proactively identify bottlenecks, inefficiencies, and potential risks within CI/CD pipelines.
• Drive root cause analysis and implement corrective actions to address issues related to deployments or platform integrations.
• Documentation & Knowledge Management
• Create and maintain comprehensive documentation for DevOps processes, CI/CD pipelines, release management, and support procedures.