Senior Executive

  • Customer Service
  • Ahmedabad
  • 4 weeks ago
  • Full Time
  • Featured

Job Overview

Tele Sales Executive :

We are looking for experienced Tele Sales Agents to join our team at the SNO Center. The ideal candidates should have a strong background in sales and tele-calling, with a proven track record of achieving sales targets. These agents will play a crucial role in improving the conversion rate and efficiency of the SNO process by effectively handling leads and driving payments.

Key Responsibilities

Engaging with potential leads via calls drive successful conversions.
Utilize strong sales techniques to persuade and close deals efficiently.
Work closely with the OSP team to enhance the overall performance of the SNO process.
Monitor and track lead status, ensuring timely follow-ups for better conversion.
Identify and resolve customer objections to facilitate a smooth payment process.
Maintain high call quality standards and ensure adherence to process guidelines.
Provide feedback on customer behavior and market insights to refine sales strategies.
Real-Time Performance Monitoring : Ensuring immediate interventions and data-driven improvements.


Targeted Coaching & Motivation : Actively driving agents to enhance their sales approach and maximize conversions.


Quick Adaptation to Process Enhancements : Implementing necessary changes based on real-time insights.


Accountability & Ownership : Strengthening leadership at the center level for better execution and alignment with goals.

Key Requirements

3+ years of experience in Tele Sales / Inside Sales / Outbound Sales.
Strong persuasion and negotiation skills to drive conversions.
Experience in handling high-volume calls with a focus on sales closure.
Good Knowledge of Excel and SQLTools
Ability to work in a fast-paced target-driven environment.
Familiarity with CRM tools (Salesforce preferred) and sales reporting.
Excellent communication skills (Hindi, English & local language preferred).

Prior experience in B2B/B2C sales is an added advantage.