Mandate 3: In office/field: Employees will need to work from their respective base location/office on all days of the week

About Swiggy Instamart

Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 30000 + assortments / products to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery instant and delightful. Instamart has been operating in 90+ cities across India and plan to expand to a few more soon. We have seen immense love from the customers till now and are excited to redefine how India shops.

Role Summary

As the Lead for the Perishables Supply Chain Warehousing Control Tower, you will be responsible for leveraging data-driven insights to enhance supply chain efficiency, achieve key performance indicators (KPIs), drive operational excellence, and minimize wastage.

Key Responsibilities

Manage large, big box technologically enhance high end warehouse operations
Develop, implement, and benchmark Standard Operating Procedures (SOPs) and Key Performance Indicators (KPIs) for optimal warehouse operations
Collaborate closely with cross-functional teams to align operational strategies with overall business objectives and expertise with closures within timelines
Drive & Track Key metrics like Fill Rate, Wastage, Inventory Sanity etc
Enhance warehouse efficiencies, monitor SLA compliance, and drive continuous improvement initiatives
Focus on analysis - Cost benefit analysis, competitor analysis, market analysis etc
Manage mid-mile logistics and distribution processes, ensuring timely and accurate deliveries
Plan and oversee reverse logistics, identifying and addressing root causes of inventory deviations through detailed cause-and-effect analysis
Ensure proper inventory management through strict adherence to FEFO and FIFO principles
Conduct regular stock audits to minimize shrinkage and plan effectively for peak seasons with a well-structured annual operations calendar

Required Qualifications

B.Tech/MBA degree
1-2 years of experience in Operations/Supply Chain/Logistics/Inventory management
Hands on Excel expertise is a must
Expertise in F&V(Perishables) or Control Tower Operations is an added advantage
Strong analytical, communication and stakeholder management skills
Consumer-focused approach, capable of identifying needs and implementing innovative solutions
Proficient in developing systems, processes, and lean methodologies to improve automation, reduce shrink, and boost productivity

"We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law"