Job Description

About the role

Our Technical Consultant will work as part of a team assisting customers in making best use of the Atlassian product suite such as Jira, Confluence, Bitbucket, and other related productivity technologies, such as Slack, in order to deliver value to their business or organisation.

This role will be helping customers to integrate systems, automate processes, and achieve efficiencies. This typically ranges from providing expert guidance and solution design to “hands-on” work with product setup, migrations, upgrades and performance tuning.

As an Atlassian Technical Consultant, the role will also take part in pre-sales - offering solutions, providing estimates and producing proposals. The position will naturally involve maintaining and improving knowledge of the Atlassian product suite, related technologies, and other collaborative tools such as Slack.

What you'll be doing

Atlassian Solution Consultancy

Use knowledge of Atlassian products to gather and analyse requirements, research and present solutions to clients, and make suitable recommendations

Communicate regularly with a range of stakeholders

Participation in pre-sales, helping define scope and estimates for projects as well as helping in solution design

Participation in internal knowledge-sharing and improvements

Travel to client sites and working on site where necessary

Atlassian Solution Implementation and Delivery

Installations, upgrades, migrations for Atlassian applications and associated technologies

Custom Atlassian solution design and implementation e.g., workflow, plugins/scripts, configuration

Scripting solutions with languages like Groovy and Python

Database administration and querying

Web integration of Atlassian and other applications using Rest APIs

System administration (Linux and Windows), particularly application servers