At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.

We are searching for a committed Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm, and make dreams come true.

Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery.

Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.

About The Job

You are an advocate of our brand. In this role and together with the team, you will:

• Strive for excellence and go the extra mile in every customer interaction to deliver an exceptional customer experience.
• Build a loyal portfolio of existing and new customers.
• Recruit, lead, and grow a team with a growth mindset, passion, and enthusiasm.
• Exceed personal and team service and sales targets.
• Be the driving force behind new and ongoing service and sales opportunities – directly impacting our growth and success.
  
  

• Worked in a multicultural retail environment with a minimum of 3 years’ experience.
• Experience/keen interest in luxury fashion/cosmetics/lifestyle brands.
• Excellent and proven leadership and coaching skills.
• Digital proficiency.
• A winning personality to easily establish trustful relationships with customers, teams, and stakeholders.
• English skills.
  
  

• Competitive salary
• Monthly bonus scheme
• Industry leading, generous staff discount starting on your first day
• Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees
• Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.
• Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts