Responsible for Technical Delivery of SQL Server Database Support for ITID Build, Estate Management, Business Delivery and Engineering
Engaging with Business Users, Analysing the Requirements, Planning and Implementation of New Builds, Patching, Migrations and Upgradation of Environments.
Providing support for New Projects, Environment Setups, Planning Backup and Disaster Recovery.
Plan, implement and maintain recovery procedures and emergency disaster recovery plans.
Investigate and provide solutions to Database Performance related issues, Query Tuning, Analysing Environment Resources & Capacity.
Good knowledge in Change Management, Incident Management, Root Cause Analysis.
Work experience in Agile Model, Kanban, Jira, Confluence
Contribute to Transformation and Automation Initiatives.
Enforce HSBC Standards & Processes and adherence to compliance of all internal controls