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Showroom Consultant

  • Supply Chain Management
  • Dunfermline
  • 1 month ago
  • Wage Agreement
  • Permanent

About the job

  • At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home! 
  • At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home! 
  • This is a part time role, working 30 hours a week, providing flexibility of scheduled working hours Monday-Friday.
  • As part of this role, there may be occasions where you would be required to work on a Saturday from 8:00-12:00.
  • What You’ll Be Doing 
  • Identify and win new business opportunities through personal outreach and leads generated by the branch, demonstrating active follow-up to convert these into new accounts 
  • Maintain and grow both new and existing customer relationships to maximise their lifetime value through fostering long-term relationships and building trust, in order to understand and deliver their current and future requirements 
  • Understand our approach to pricing and seek out ways to maximise margin in a credible way 
  • Provide advice on products and solutions with a key focus on the core K&B range 
  • Foster and maintain constructive and collaborative relationships with Suppliers, identifying and maximising on beneficial trading opportunities 
  • Support business initiatives to increase sales, margin & service as required 
  • Continually develop your knowledge of product lines, market trends and competitor offering to meet customer needs 
  • Carry out site/home visits to take accurate measurements, ensuring precision in all design plans 
  • Develop K&B product knowledge and competence across all branch colleagues 
  • Maintain excellent standards within the K&B Centre 
  • Be the first point of contact to resolve challenging situations, customer complaints or feedback in the K&B Centre 
  • Adhere to all company practice and policy, especially in relation to health and safety, compliance and business controls