About Flipkart

At Flipkart, we're driven by our purpose of empowering every Indian's dream by delivering value through innovation in technology and commerce. With a customer base of over 350 million, product coverage of over 150 million across 80+ categories, a focus on generating direct and indirect employment and a commitment to empowering generations of entrepreneurs and MSMEs, all driven by a sustainable growth strategy – Flipkart is maximizing for customers, stakeholders, and the planet at large!

Flipkart is a part of the Walmart-owned Flipkart Group, which also includes group companies Flipkart Health+, Myntra, and Cleartrip.

Job Description

Senior Manager- Ethics and Compliance 

1.Work and Support in developing and implementing an effective compliance program to meet the regulatory expectations of the Fintech and Payment business, including but not limited to areas such as Payments, Digital Lending, Insurance intermediary, Gift Cards, cobranded Credit Cards, BBPS, UPI-TPAP, NFT etc.
2. To cover and include regulatory compliance, including anti-money laundering, anti-fraud, customer protection, data privacy, data localization and complaints handling framework (including policies, procedures, identifying root cause, monitoring, training, awareness, and ongoing risk assessment) for Fintech and Payments Business.

3. To develop anti-money laundering, anti-fraud policies and procedures, monitoring, training, and awareness programs, and ongoing risk assessment as per Indian regulatory stipulations such as PMLA /RBI KYC Master Direction/CERT-In stipulations to Digital Assets etc.

4. To analyze and implement the Indian regulatory and financial services compliances relating to RBI circulars towards NBFCs/Lending, Business Correspondents, Data Privacy, Data Localization, and Customer Service aspects applicable to a Fintech etc. 5. To analyze and implement the IRDAI circulars towards sale of insurance and ISNP related compliance, including but not limited to IRDAI/Cert-In based Audits etc. To support and implement regulatory guidelines relating to the Corporate Agency business of IRDAI, including Grievance redressal mechanisms as prescribed by regulators.

6. Review and approve Fintech products' advertising.

7. Deep knowledge of NPCI-TPAP compliances and have worked in developing and ensuring compliance of all NPCI requirements, including ensuring fraud prevention controls and rules.

8. To work closely with the IT Security team to implement the cybersecurity controls which are emanating from regulatory stipulations of regulators such as RBI/NPCI/IRDAI etc.

10. To comply with all regulatory reporting to RBI/IRDAI/NPCI/Others as per stipulations.
11. Lead and manage the inspection by regulatory bodies such as RBI/IRDAI/NPCI.
12. Respond to regulatory inquiries and/or administrative actions related to Company policies and procedures and compliance with product-specific regulations.
13. Work closely with teams across the organization, including Legal, Financial Services, International, and other teams to resolve regulatory reporting issues.
14. Monitor and present regulatory reporting issues in a meaningful way, including analysing and summarizing status from various sources.
15. Ensuring clear, transparent, and complete product disclosure, taking into account Consumer financial literacy levels. Ensure sign-up processes for Financial Services products are understood and easy.

Essential  Skills: 

1.Experience of 10-15 years of experience  in Regulatory and Financial Complaince

2.Good knowledge of financial service regulation, RBI Guidelines, UPI and Digital Payments Gudelines 

3.Worked in fintech products in the compliance function

4.Worked in a multinational company setup

Open Positions

1

Skills Required

Senior Manager, Supply Chain Consulting, Stakeholder Management

Role

1.Work and Support in developing and implementing an effective compliance program to meet the regulatory expectations of the Fintech and Payment business, including but not limited to areas such as Payments, Digital Lending, Insurance intermediary, Gift Cards, cobranded Credit Cards, BBPS, UPI-TPAP, NFT etc.
2. To cover and include regulatory compliance, including anti-money laundering, anti-fraud, customer protection, data privacy, data localization and complaints handling framework (including policies, procedures, identifying root cause, monitoring, training, awareness, and ongoing risk assessment) for Fintech and Payments Business.

3. To develop anti-money laundering, anti-fraud policies and procedures, monitoring, training, and awareness programs, and ongoing risk assessment as per Indian regulatory stipulations such as PMLA /RBI KYC Master Direction/CERT-In stipulations to Digital Assets etc.

4. To analyze and implement the Indian regulatory and financial services compliances relating to RBI circulars towards NBFCs/Lending, Business Correspondents, Data Privacy, Data Localization, and Customer Service aspects applicable to a Fintech etc. 5. To analyze and implement the IRDAI circulars towards sale of insurance and ISNP related compliance, including but not limited to IRDAI/Cert-In based Audits etc. To support and implement regulatory guidelines relating to the Corporate Agency business of IRDAI, including Grievance redressal mechanisms as prescribed by regulators.

6. Review and approve Fintech products' advertising.

7. Deep knowledge of NPCI-TPAP compliances and have worked in developing and ensuring compliance of all NPCI requirements, including ensuring fraud prevention controls and rules.

8. To work closely with the IT Security team to implement the cybersecurity controls which are emanating from regulatory stipulations of regulators such as RBI/NPCI/IRDAI etc.

10. To comply with all regulatory reporting to RBI/IRDAI/NPCI/Others as per stipulations.
11. Lead and manage the inspection by regulatory bodies such as RBI/IRDAI/NPCI.
12. Respond to regulatory inquiries and/or administrative actions related to Company policies and procedures and compliance with product-specific regulations.
13. Work closely with teams across the organization, including Legal, Financial Services, International, and other teams to resolve regulatory reporting issues.
14. Monitor and present regulatory reporting issues in a meaningful way, including analysing and summarizing status from various sources.
15. Ensuring clear, transparent, and complete product disclosure, taking into account Consumer financial literacy levels. Ensure sign-up processes for Financial Services products are understood and easy.

Location

Bangalore,Karnataka

Education/Qualification

CA/CS/MBA. CAMS certification will be preferred,

Desirable Skills

Regulatory Compliance Experience from Fintech Companies

Years Of Exp

10 to 14 Years

tags

Stakeholder Management; fintech exposure, Supply Chain Consulting

About the Role

Leading the Financial Service / AML Compliance for Flipkart

Work and Support in developing and implementing an effective compliance program to meet the regulatory expectations of the Fintech and Payment business, including but not limited to areas such as Payments, Digital Lending, Insurance intermediary, Gift Cards, cobranded Credit Cards, BBPS, UPI-TPAP, NFT etc.
2. To cover and include regulatory compliance, including anti-money laundering, anti-fraud, customer protection, data privacy, data localization and complaints handling framework (including policies, procedures, identifying root cause, monitoring, training, awareness, and ongoing risk assessment) for Fintech and Payments Business.

3. To develop anti-money laundering, anti-fraud policies and procedures, monitoring, training, and awareness programs, and ongoing risk assessment as per Indian regulatory stipulations such as PMLA /RBI KYC Master Direction/CERT-In stipulations to Digital Assets etc.

4. To analyze and implement the Indian regulatory and financial services compliances relating to RBI circulars towards NBFCs/Lending, Business Correspondents, Data Privacy, Data Localization, and Customer Service aspects applicable to a Fintech etc. 5. To analyze and implement the IRDAI circulars towards sale of insurance and ISNP related compliance, including but not limited to IRDAI/Cert-In based Audits etc. To support and implement regulatory guidelines relating to the Corporate Agency business of IRDAI, including Grievance redressal mechanisms as prescribed by regulators.

6. Review and approve Fintech products' advertising.

7. Deep knowledge of NPCI-TPAP compliances and have worked in developing and ensuring compliance of all NPCI requirements, including ensuring fraud prevention controls and rules.

8. To work closely with the IT Security team to implement the cybersecurity controls which are emanating from regulatory stipulations of regulators such as RBI/NPCI/IRDAI etc.

10. To comply with all regulatory reporting to RBI/IRDAI/NPCI/Others as per stipulations.
11. Lead and manage the inspection by regulatory bodies such as RBI/IRDAI/NPCI.
12. Respond to regulatory inquiries and/or administrative actions related to Company policies and procedures and compliance with product-specific regulations.
13. Work closely with teams across the organization, including Legal, Financial Services, International, and other teams to resolve regulatory reporting issues.
14. Monitor and present regulatory reporting issues in a meaningful way, including analysing and summarizing status from various sources.
15. Ensuring clear, transparent, and complete product disclosure, taking into account Consumer financial literacy levels. Ensure sign-up processes for Financial Services products are understood and easy.

About the team

Financial Services / AML Compliance team

You are Responsible for

Work and Support in developing and implementing an effective compliance program to meet the regulatory expectations of the Fintech and Payment business, including but not limited to areas such as Payments, Digital Lending, Insurance intermediary, Gift Cards, cobranded Credit Cards, BBPS, UPI-TPAP, NFT etc.
2. To cover and include regulatory compliance, including anti-money laundering, anti-fraud, customer protection, data privacy, data localization and complaints handling framework (including policies, procedures, identifying root cause, monitoring, training, awareness, and ongoing risk assessment) for Fintech and Payments Business.

3. To develop anti-money laundering, anti-fraud policies and procedures, monitoring, training, and awareness programs, and ongoing risk assessment as per Indian regulatory stipulations such as PMLA /RBI KYC Master Direction/CERT-In stipulations to Digital Assets etc.

4. To analyze and implement the Indian regulatory and financial services compliances relating to RBI circulars towards NBFCs/Lending, Business Correspondents, Data Privacy, Data Localization, and Customer Service aspects applicable to a Fintech etc. 5. To analyze and implement the IRDAI circulars towards sale of insurance and ISNP related compliance, including but not limited to IRDAI/Cert-In based Audits etc. To support and implement regulatory guidelines relating to the Corporate Agency business of IRDAI, including Grievance redressal mechanisms as prescribed by regulators.

6. Review and approve Fintech products' advertising.

7. Deep knowledge of NPCI-TPAP compliances and have worked in developing and ensuring compliance of all NPCI requirements, including ensuring fraud prevention controls and rules.

8. To work closely with the IT Security team to implement the cybersecurity controls which are emanating from regulatory stipulations of regulators such as RBI/NPCI/IRDAI etc.

10. To comply with all regulatory reporting to RBI/IRDAI/NPCI/Others as per stipulations.
11. Lead and manage the inspection by regulatory bodies such as RBI/IRDAI/NPCI.
12. Respond to regulatory inquiries and/or administrative actions related to Company policies and procedures and compliance with product-specific regulations.
13. Work closely with teams across the organization, including Legal, Financial Services, International, and other teams to resolve regulatory reporting issues.
14. Monitor and present regulatory reporting issues in a meaningful way, including analysing and summarizing status from various sources.
15. Ensuring clear, transparent, and complete product disclosure, taking into account Consumer financial literacy levels. Ensure sign-up processes for Financial Services products are understood and easy.

To succeed in this role – you should have the following

Good knowledge of financial service regulation

Worked in fintech products in the compliance function

Worked in a multinational company setup

Why work with us?

At Flipkart, we promise to maximize what you care about the most. You get an opportunity to leave a mark on the lives of a billion Indians. You’ll be encouraged to experiment, learn and grow within various opportunities at Flipkart. You’ll work with some of the smartest people from the most diverse backgrounds. And while you do all of this, you will experience our culture of care and industry-leading policies for you and your loved ones that enable you to focus on doing your best work.

Every Flipster is a maximizer – curious, with an ownership mindset, and a willingness to take on big challenges. We are driven by our values of audacity, bias for action, customer-first, with integrity and inclusion. If you resonate with these, Flipkart is just the place for you to thrive!

We understand that your own aspiration and journey is unique. And we respect that. You choose what you want to maximize, and we provide you the platform for it. Because when you maximize, we maximize.

Know more about life and working at Flipkart here.

Being Yourself @ Flipkart

Flipkart respects and values differences. We are proud to be an equal opportunity employer and are committed to promoting a diverse workplace culture where every individual is valued for who they are, regardless of race, color, age, faith, gender identity or expression, sexual orientation, nationality, marital status, professional pedigree, physical ability, veteran status, or any other characteristics. We firmly believe that when people with diverse identities and perspectives work together, we create the most value – for our customers, our people, and society. We are committed to fostering a culture of inclusion and belonging, where diverse teams innovate and excel every day.