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Receptionist

  • customer service skills
  • Cwmbran
  • 1 month ago
  • Wage Agreement
  • Temporary

About The Role

  • We are currently seeking a reliable, professional, and friendly Part-Time Receptionist to join our Education client. This role is vital in ensuring a welcoming and efficient front-of-house service to visitors, staff, and the wider community.
  • You will be the first point of contact for all face-to-face and telephone enquiries, providing excellent customer service and administrative support in a fast-paced, public-facing environment.

Key Responsibilities

  • Greet and assist visitors in a professional and courteous manner
  • Manage incoming calls, emails, and enquiries
  • Maintain visitor logs and ensure security procedures are followed
  • Provide general administrative support to internal teams
  • Schedule appointments and manage meeting room bookings
  • Handle incoming and outgoing mail

Requirements

  • Excellent communication and interpersonal skills
  • Strong organisational skills and attention to detail
  • Ability to remain calm and professional under pressure
  • Competent in the use of Microsoft Office (Word, Outlook, Excel)

Working Hours

  • You will work 25 hours per week, Monday to Friday, on a rotating shift pattern
  • Morning Shift: 08:00 - 13:00
  • Afternoon Shift: 13:00 - 18:00
  • Flexibility to cover either shift is essential.