Job Description

About the role

At Upscale, we create apps that transform everyday work platforms into seamless, powerful experiences. Our must-have apps for Atlassian Jira, Monday.com, and Slack empower users to tackle daily tasks with confidence and ease.

Are you ready to drive innovation and make a real impact in the B2B digital world? We're looking for a collaborative and visionary Product Manager to shape the future of our app portfolio. In this role, you'll collaborate with purpose, guiding products from insightful research to seamless implementation while keeping users at the heart of everything you do.

1-2 days a week at the Norwich office.

What you'll be doing

Champion Success – Start with a short-term roadmap based on existing requirements, then define and drive a bold strategic vision for the future of our apps

Put Users First – Deep-dive into customer needs and market trends to prioritize features that truly make a difference, ensuring our products create value and delight users.

Lead with Collaboration – Work closely with UX, marketing, support, and development teams to bring your vision to life through clear communication and seamless execution.

Make Data-Driven Decisions – Set meaningful goals, track performance, and continuously refine and optimise based on insights and real-world impact.

Shape the Future – Define and evolve a compelling vision for our apps, staying adaptable and open to new opportunities.

Qualifications

What we're looking for

Experienced Product Manager – You have a strong background as a Product Manager or Product Owner and thrive on collaborating, inspiring, and guiding teams.

Driven & Goal-Oriented – You’re passionate about turning ideas into action, building plans, and delivering impactful results.

Strong Communicator – Your interpersonal skills (both written and verbal) allow you to connect with different teams and stakeholders with clarity and confidence.

Strategic Thinker – You know how to define success metrics and interpret complex data to make informed, user-focused choices.

Additional Information

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Upscale, part of TAG, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply, even if you don’t have everything that's listed just yet.

Drop us your application, we’d love to hear from you!

What to expect

We have published some support on Interviewing with us to try to alleviate any pre-interview anxieties, here you’ll find information to help you prepare and ace an interview at TAG.