About Company

eGain Corporation builds and sells AI knowledge SaaS products for service and support. Headquartered in Sunnyvale, California, eGain provides applications for customer self-service, contact centers, and employee service.

The eGain suite comprises an agent and three hubs: AI Agent, AI Knowledge Hub, Conversation Hub, and Analytics Hub. The AI Agent offers conversational guidance to customers, agents, and employees. The AI Knowledge Hub eliminates content silos, enabling businesses to create, curate, and publish trusted answers by orchestrating AI and experts. The Conversation Hub helps businesses to deliver personalized omnichannel service to customers. The Analytics Hub helps businesses measure, manage, and optimize their omnichannel service operations and contact centers at scale.